Shipping policy

Last updated: September 1, 2025

Shipping Summary

  • Shipping Location: We ship to customers addresses worldwide.
  • Eligible Products: Shipping applies to all products in our store.
  • Delivery Time: Orders are delivered within 6 to 9 business days.
  • Shipping Cost: Shipping is free of charge—no cost to the customer.
  • Currency: All prices are listed in USD, EUR, AUD, CAD, CHF, NZD or AED depending on your location.

1. Shipping Coverage

At ClarityGlow, we currently offer worldwide shipping.

2. Products Covered

Our shipping policy applies to all products listed on our website. Every item is carefully packaged and handled to ensure safe and timely delivery.

3. Delivery Locations

Orders are delivered directly to the shipping address provided by the customer at checkout. We do not currently offer delivery to collection points or pickup lockers.

4. Order Cut-Off Time

Orders placed by 10 PM Eastern Standard Time (EST), UTC−5, Monday through Friday, are eligible for same-day processing. Orders placed after the cut-off time, or during weekends and public holidays, will be processed on the next working day.

5. Order Handling Time

Orders are typically prepared for shipment within 1 to 2 business days. This timeframe includes order confirmation, quality control, and packaging.

6. Shipping and Delivery Time

Once dispatched, delivery across the United States takes approximately 5 to 7 business days. Deliveries are made on business days only (Monday to Friday). Delays may occur during peak periods such as public holidays or promotional events.
The total delivery time is estimated between 6 to 9 business days.

7. Shipping Costs

We are pleased to offer free standard shipping on all orders. There are no additional handling or packaging charges.

8. Address Changes

If you need to update your delivery address after placing an order, please contact us as soon as possible at support@clarity-glow.shop. While we’ll do our best to accommodate changes, we cannot guarantee updates for orders that have already been processed or shipped.

9. Undeliverable Packages

If a package cannot be delivered due to an incorrect address, refused delivery, or failure to collect the parcel, we reserve the right to charge for return and reshipping costs.

10. Customs and Import Taxes

Customs duties and import taxes do not apply.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

E-mail Address: support@clarity-glow.shop
Phone number: +19297997398
Contact form: Contact page

We thrive to respond within 24 hours during our opening hours.

Business name: Clarity Glow
Address: 33-32 92nd St, Jackson Heights, NY 11372, USA

Customer service available hours

Operating Hours (Monday to Friday):
9 AM to 6 PM (Eastern Standard Time (EST), UTC−5)
Operating Hours (Saturday to Sunday):
10 AM to 4 PM (Eastern Standard Time (EST), UTC−5)